Managing People Effectively
Did you know that D&B offers a number of Leadership and Business Skills Self-Study programs? I knew D&B for their business credit services but I wasn't aware of their small business training programs. One that caught my eye was the Supervisor's Guide to Managing People Effectively.
Supervisor's Guide to Managing People Effectively – Course Content
1. Breaking In as a New Supervisor
2. The Supervisor as a Coach and as a Trainer
3. Building Team Power
4. Communicating
5. Delegation
6. Problem Solving
7. Keeping Employees at Peak Performance
8. Disciplining Employees
9. Terminating Employees Legally & Tactfully
10. Dealing More Effectively With Your Boss
11. Further Reading
If you have ever felt challenged with the task of managing your Human Resources check it out.
July 3rd, 2006 at 3:50 pm
Thank You for this wonderful resource!
I didn’t know it existed.
When your business is going thru growing pains like mine is…you will need to add more alternatives than just “you” at work in your business.
In order to become a great business owner; this type of information is crucial.
Thank You for showing us the way.
Jean
July 5th, 2006 at 11:07 am
Hi Jean: glad that this was helpful. Come back daily and see what else I dig up for small business owners.
January 10th, 2008 at 5:28 am
I just read an extremely informative memoir entitled, A Full House – But Empty by Angus Munro. Retired Canadian Angus Munro, a former Business Administrator and Health Services Administrator, shares a life of his work experiences with important messages about effectively managing employees, problem solving, communication..etc. It is very detailed. Munro addresses the importance of education to succeed, but there are skills that textbooks cannot demonstrate. Interacting and respecting all co-workers regardless of their position, listening and acknowledging, a willingness to undertake tasks beneath your position, and interacting with staff and clients, are key elements to a successful and productive work life. His stories are about a journey of human communication and how each person he came in contact with positively influenced his life. He embraced their positive attributes and incorporated them into his own life. The book is available at Chapters.ca It is remarkably detailed
and well worth reading.
http://www.chapters.indigo.ca/books/A-Full-House-But-Empty-Angus-Munro/9780595437191-item.html?ref=Search+Books%3a+%2527Angus+Munro%2527