This Self-Study program is a Manager's Guide to successful Leadership.

If you have several years of management experience then look upon this course as a refresher and an opportunity to explore and analyze your current style.

If you are new to a supervisory or management role then this course is an invaluable tool which will help you face and tackle a multitude of situations and issues.

The course takes you through some of the following modules:

• Motivation and Morale


• Associate development


• Leadership and Teamwork


• Effective Delegation


• Conflict handling


• Time and stress management

Upon completion of this course with an average of 70% or more, you will receive a "Certificate of Achievement".

The anticipated time for completing the course is 24- weeks. Upon completion of this course with an average of 70% or more, you will receive a Dun & Bradstreet Certificate of Completion.