Response from: Gary Bourgeault (thealphamarketer.com) (Check me out!)

What you say is really true. When you think of companies like Southwest Airlines and Virgin, there aren't that many times when you hear very much negative talk. On the other hand, when you hear the negative talk consistently about companies, in some cases you really don't have to go too deep to see that source of the management problems and a very negative workplace. When we want good press offline and online, usually a great place to work takes care of the majority of the problems.

Response from: counter stools (Check me out!)

It doesn't matter, people have the right to speak. I think that you can learn about their problems in the process, find out what they need, what are their beliefs.